Stay Casino Terms and Conditions

Welcome to Stay Casino. These Terms and Conditions govern your use of our website, games, and services. By registering an account and using Stay Casino, you agree to be bound by these terms in full. We encourage you to read this document carefully before you start playing, as it outlines your rights and obligations as a player, as well as our responsibilities as an operator.

Our License and Operation

Stay Casino operates under a license issued in Curaçao, and we have been serving players since 2021. We provide our services to residents of Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia. Our platform supports multiple languages including English, German, Norwegian, French, and Slovenian, allowing us to cater to a diverse international audience. We do not accept players from restricted jurisdictions, and it remains your responsibility to verify that online gambling is legal in your country of residence before you register with us.

Account Registration

To access our games and promotions, you must create an account at Stay Casino. We require all players to be at least 18 years old, or the legal age of majority in their jurisdiction, whichever is higher. When you complete stay casino registration, we ask that you provide accurate, current, and complete information. Our team may request identity verification documents at any time, particularly before processing withdrawals, in line with our anti-money laundering obligations.

• We require one account per player, household, and IP address
• You must keep your login credentials confidential and secure
• We reserve the right to suspend accounts showing suspicious or fraudulent activity
• Our verification process (KYC) may delay withdrawals until documents are approved

Deposits and Withdrawals

At Stay Casino, we accept deposits via Mastercard, Visa, Maestro, Neosurf, ApplePay, MiFinity, Jet, and CoinsPaid. The minimum deposit amount is A$20, and the minimum withdrawal is also A$20. Our supported currencies include EUR, USD, CAD, AUD, NZD, NOK, and several cryptocurrencies such as BTC, BCH, DOGE, LTC, ETH, and USDT.

Withdrawals can be processed through Bank Transfer, MiFinity, and CoinsPaid. Our withdrawal limits are set at €4,000 per day, €10,000 per week, and €30,000 per month, or their equivalents in other currencies. Here at Stay Casino, we process e-wallet cashouts within 0-1 hours, card payments within 24-72 hours, and bank transfers within 5-7 days. Please note that stay casino withdrawal times may vary depending on verification status and whether it is your first cashout request.

Bonuses and Promotional Terms

Our Stay Casino welcome package offers up to A$5,000 plus 350 Free Spins across six qualifying deposits. Each bonus requires a minimum deposit of A$30, and specific wagering requirements apply to all bonus funds and free spins. We also offer a VIP Welcome Pack worth up to A$50,000 and 780 Free Spins for high-value depositors, along with ongoing promotions such as our Unlimited Free Spin Tuesday, Weekend Reload Bonus, Birthday Bonus, tournaments, lottery draws, our Fortune Wheel, and weekly cashback.

We reserve the right to amend, cancel, or withdraw any promotional offer at our discretion. Wagering requirements, maximum bet limits during bonus play, and game contribution percentages are specified within each individual promotion's terms. You agree that we may void winnings generated through any breach of these bonus conditions, including the use of multiple accounts or bonus abuse techniques.

Fairness and Responsible Use of Bonuses

We monitor bonus activity to ensure fair play for all our players. If we detect patterns indicating bonus abuse, arbitrage betting, or coordinated play between accounts, we may suspend bonus eligibility and, where appropriate, confiscate related winnings. Our VIP Program rewards loyal players with up to 3,000 Free Spins, A$2,500, and 20% cashback, subject to the same fairness principles.

Games and Providers

We offer more than 9,000 games, including over 800 jackpot titles and 500+ live dealer games, sourced from leading providers such as Pragmatic Play, Yggdrasil, Push Gaming, Playson, BGaming, and many others. Our live casino content is powered by Lucky Streak and Vivo Gaming. All games available at Stay Casino are provided by licensed, independent software developers, and outcomes are determined by certified random number generators.

We cannot guarantee uninterrupted access to any specific game at all times, as availability may depend on provider licensing agreements or technical maintenance. Our Stay Casino library is regularly updated, and we encourage you to check back often for new releases across pokies, blackjack, roulette, craps, video poker, and scratch cards.

Responsible Gambling and VPN Use

We are committed to promoting responsible gambling practices. Our platform offers tools such as deposit limits, self-exclusion options, and reality checks to help you manage your play. If you believe you may have a gambling problem, we encourage you to contact our support team or a professional gambling support organization.

Using a VPN to bypass our provider's geographic restrictions is strictly prohibited under these Terms and Conditions. If we determine that you have used a VPN or similar technology to circumvent our restricted countries list, we reserve the right to confiscate any winnings and close your account without refund of remaining balances.

Customer Support

Our support team is available 24/7 via Live Chat and email at support@Stay Casino.com. We provide customer assistance in English and aim to resolve all player inquiries, including questions about stay casino withdrawal processes, bonus terms, and account verification, as quickly as possible.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon publication on our website. We recommend that you review this page periodically to stay informed of updates. Your continued use of our services after any changes constitutes your acceptance of the revised terms.

Limitation of Liability

We strive to provide a secure and enjoyable gaming environment, but we do not guarantee that our services will be free of errors, interruptions, or technical issues. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform. Our liability, where applicable, shall be limited to the amount of your deposit in dispute.

Governing Law

These Terms and Conditions are governed by the laws of Curaçao, under which our license is issued. Any disputes arising from your use of our services will be subject to the jurisdiction outlined in our licensing agreement. By using Stay Casino, you acknowledge and accept these governing terms in their entirety.

If you have any questions regarding these Terms and Conditions, please do not hesitate to contact our support team. We are here to ensure your experience with us remains transparent, fair, and enjoyable.